A: Not at all! Our Winter Park paddle tours are beginner-friendly, with calm water and clear, step-by-step instruction from your experienced guide. Whether it’s your first time or you’re just getting back on the board, we’ve got you covered, great vibes included.

A: Yes, for your safety, all guests must be comfortable in and around water and have basic swimming ability. While our paddle tours are beginner-friendly and include life vests, feeling confident in the water is essential.

A: Yes! We offer kayak hybrid paddleboards for guests who prefer a more relaxed, seated paddling experience. You’ll select your preferred setup during booking for each guest in your group.

Our kayak hybrid option combines the agility of a paddleboard with the comfort of a kayak. It features a premium seat that attaches securely to the paddleboard and a lightweight carbon fiber kayak paddle for smooth, easy cruising. This is a great choice for anyone who wants to kick back, stay seated, and enjoy the scenic views without standing.

A: All of our Winter Park paddle tours launch from Kraft Azalea Garden, a peaceful lakefront park tucked in the heart of Winter Park, Florida. This shaded launch spot offers easy water access and beautiful views of Lake Maitland, the perfect setting to begin your paddle adventure.

A: Yes. All participants must be at least 4 years old to join our Winter Park paddle tours. Guests 17 and under must be accompanied by a parent or guardian for the entire experience.

For safety:

• Ages 4–12 ride on the same paddleboard as a parent

• Ages 13–17 may paddle their own board

• If a child age 12 or younger has paddleboarding experience and the parent feels confident they can safely keep up with the group, they may paddle solo

Not sure which setup is best for your child or family? Just reach out, we’re happy to help make your adventure safe and fun for everyone!

A: Yes, our paddleboards are designed to comfortably accommodate one adult and one child (ages 4 to 12) on the same board. This is the recommended setup for most families with younger paddlers.

If your child has previous paddleboarding experience and you’re confident in their ability to keep up safely with the group, they may paddle on their own board with your approval.

We want every family to feel safe and supported, so if you’re unsure about what’s best for your child, just ask, we’re here to help you choose the right setup.

A: Yes! With our “Bring My Own Vessel” option, you’re welcome to join any of our guided tours using your own paddleboard or kayak. Just select this option during booking to receive an automatic $20 discount.

Your tour still includes:

• Our signature photo and video package

• Full guide support and safety overview

We ask that you arrive early to allow time for unloading and setup. Please bring all necessary gear, including a life vest with whistle, and be ready by your scheduled check-in time. This ensures a smooth and timely start to your adventure!

A: As much as we love animals, pets are not permitted on our paddle tours. We understand that your dog is part of the family, but for the safety and comfort of all guests, we have a no-pet policy during guided experiences.

Thank you for understanding, we want to ensure everyone has a safe, enjoyable time on the water.

A: Yes, this is Florida, and alligators do live in our natural waterways, including the Winter Park Chain of Lakes. However, we want to reassure you that we have never seen an alligator on this waterway during our tours.

We paddle in well-traveled, residential areas where alligator activity is minimal. Our guides are highly experienced and trained to keep all guests safe and comfortable. We’ve guided thousands of peaceful paddle tours with zero alligator-related incidents.

If you have any concerns, feel free to reach out. We’re happy to answer your questions and help you feel at ease on the water.

A: Florida weather can be unpredictable! We do operate in light rain, which can make for a peaceful paddle. However, if there’s thunder, lightning, or unsafe weather conditions, your tour may be canceled for safety.

If Otter Paddle Orlando cancels a tour, you’ll have the option to:

• Reschedule

• Or receive a gift card that never expires

Please note: we do not offer refunds for weather-related cancellations. Our gift cards give you full flexibility to rebook whenever you’re ready.

Safety is always our top priority, and we’ll stay in touch with updates if weather becomes a concern.

A: All of our paddle tours are guided group experiences, led by a friendly, knowledgeable local guide. We keep groups small and personal for a relaxed, connected vibe on the water.

While solo guests are welcome to book, please note we require a minimum of two guests for a tour to operate. If you’re the only one booked, we’ll reach out to let you know. If no other guests join at least 24 hours in advance, you’ll have the option to reschedule or receive a full refund.

Looking for a private paddle tour? Just reach out, we may be able to accommodate!

A: Yes! Otter Paddle gift cards never expire and can be used toward any of our guided paddleboard or kayak tours.

They make a perfect gift for:

• Nature lovers

• Outdoor adventurers

• Travelers visiting Florida

• Locals looking for something new to experience

• Birthdays, holidays, anniversaries, or just because

Gift cards are available directly through our online booking system, easy to purchase and even easier to enjoy.

Give the gift of relaxation, sunshine, and time on the water, Florida style.